Shipping policy
Lipfidence Shipping Policy
At Lipfidence, we strive to deliver your order quickly and efficiently while ensuring your products arrive in perfect condition.
1. Order Processing
- Orders are processed within 1–3 business days (excluding weekends and holidays)
- Once your order has been processed, you will receive a confirmation email with tracking information
2. Shipping Times
Estimated delivery times:
- United Kingdom: 3–7 business days
- International: 7–14 business days
Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location
- Free shipping may be offered on selected promotions or order thresholds
4. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
5. Delays
While we aim to meet all delivery estimates, delays may occasionally occur due to:
- High demand periods
- Postal service disruptions
- Customs processing (for international orders)
Lipfidence is not responsible for delays caused by shipping carriers or customs.
6. Lost or Stolen Packages
Lipfidence is not liable for lost or stolen packages once they have been marked as delivered. Please ensure your shipping address is correct and secure.
7. Incorrect Address
- Customers are responsible for providing accurate shipping information
- If an incorrect address is provided, we cannot guarantee replacement or refund
8. Contact Us
If you have any questions about your shipment, please contact us at:
support@lipfidence.com